About
Sierra is an enterprise software company specializing in developing and deploying AI-powered agents for customer service. Founded by Bret Taylor and Clay Bavor, Sierra's platform allows organizations in financial services, healthcare, telecommunications, retail, and consumer services to build and implement autonomous agents capable of managing a broad spectrum of customer support tasks. The technology is designed to improve scale, reliability, and experience in customer interactions by automating complex workflows while maintaining high compliance and operational standards.
Sierra serves a global clientele, including numerous Fortune 500 firms.
